Kazakhstan

TERMS & CONDITIONS

• The validity of the package is from 29 Mar- 01 APR 2025
• The package offered is operated in a Group exclusively for Bin Moosa Trave
• The prices offered are as per the current promotions and respective offers would be valid at the time of confirmation.
• Bookings will be confirmed as per the payment policy.
• Any delays or changes in flight timings are at the sole discretion of the airline.
• Itineraries are just indicative and might change due to unforeseen circumstances.
• For the extra tour/ optional tour, English Speaking Driver cum guide will be provided if it's less than 3 pax
• In case the selected hotel is unavailable due to an unexpected situation, an alternate arrangement will be offered to the customer in a hotel of a similar category.
• The availability of adjoining rooms/ interconnecting rooms/non-smoking rooms/rooms on the same floor cannot be guaranteed.
• Room type (double or twin) is subject to availability and is at the sole discretion of the hotel.
• Prices are dynamic and based on offers running at the time of booking. We reserve the right to change prices at any time.
• Standard hotel check-in time is 1400 Hrs and check-out time is 1100Hrs local time. It may vary based on destinations and availability.
• All tours and transfers are by sharing a coach with the group, the client should follow the timing on the ground. If any transfer is missed, Bin Moosa Travel will not be responsible, and the client will bear the extra cost
• At the time of check-in to your hotel, the hotel may ask you to make an advance/security deposit (the amount depends upon the hotel policy). This amount is refunded at the time of check-out, minus the cost of any items taken from the mini-bar or other charges (like late check-out or any damages done to the room).
• Any ticket to attractions, museums, trains, cable cars, ferries, rides, safari, etc. is not included unless explicitly mentioned as an inclusion.
• The passport must be valid for at least 6 months from the return date of departure. Client’s responsibility to obtain correct, current, and valid passports and re-entry permits where required. Please reach out to our team if you need any help with this.
• Bin Moosa Travel have nothing to do with any last-minute changes in Visa requirements and regulations of the country.
• Customers are fully responsible to carry proper travel documentation (make sure that all travel documents are valid and complete and check the entry requirements for your upcoming trip before you travel).
• No refund can be given for air tickets and partially used services.
• We do not accept any responsibility if the passenger cannot travel because of any passport or visa issue. The following cancellation policy will apply from the day of the initial booking date